- Vehicle Pickup and Return
- The vehicle is provided in good working condition, accompanied by all necessary documents and equipment.
- The renter is obligated to return the vehicle in the same condition, with all documents, and within the agreed timeframe.
- In case of delay without prior notice, a penalty fee will be applied. For delays exceeding 48 hours, a new rental agreement must be signed.
- An unnotified delay exceeding 2 days is considered unauthorized use and will be reported to the authorities.
- Damages and Insurance
- All vehicles come with included Third-Party Liability and Comprehensive (CASCO) insurance, covering damages from traffic accidents, theft, fire, and natural disasters.
- In the event of an incident, the renter must notify the Traffic Police (KAT) and the rental company within 24 hours and cooperate fully with the insurance procedures.
- Damages caused intentionally or due to misuse, as well as violations of the rental agreement, are not covered by the insurance and are the renter’s responsibility.
- Loss of documents, keys, or license plates incurs a penalty equivalent to a 5-day rental fee.
- Pricing and Deposit
- The rental fee and deposit are payable upon vehicle pickup.
- If the vehicle is returned with damages or missing items, the renter must provide appropriate documentation from the relevant authorities:
- Traffic Police Report (KAT) – when the police are called to the scene of the incident.
- Mutual Agreement Report – when the parties involved in the accident agree without police involvement, provided there are no injuries and the vehicles can be moved safely.
- Failure to provide any of the above documents constitutes a breach of the rental agreement, making the renter fully responsible for all incurred damages. In such cases, the repair costs will be deducted from the deposit, and additional charges may apply if necessary.
- Responsibilities of Travel Cars EOOD
- We are liable for damages resulting from proven technical faults, as confirmed by an independent expert assessment.
- In case of a breakdown, we will provide a replacement vehicle for the remaining rental period.
- Renter’s Obligations
- Responsibilities:
- Use the vehicle responsibly and solely for its intended purpose.
- In the event of a traffic accident, notify the Traffic Police (KAT) and the rental company within 24 hours and assist with insurance procedures.
- Prohibitions:
- Towing, participation in races, driving under the influence of alcohol or drugs are strictly prohibited.
- Traveling abroad without permission and allowing third parties to drive the vehicle are not allowed.
- Requirements:
- The driver must be at least 21 years old and possess a valid driver’s license with a minimum of 1 year of driving experience.
- Responsibilities:
- Final Provisions
- Any amendments to the rental agreement must be made in writing.
- Disputes will be resolved through negotiations, and if necessary, by the competent court.
You can view the full terms and conditions here.