TravelCars (Travel Cars EOOD) respects the privacy of its customers and is committed to protecting their personal data.
1. What data we collect
We collect only the necessary personal data, including:
- name and surname
- phone number
- email address
- information related to car rental reservations
2. How we use your data
Your data is used for:
- processing reservations and providing services
- communication regarding inquiries
- accounting and administrative purposes
- improving our services
3. Legal basis for processing
We process personal data based on:
- performance of a contract (car rental service)
- legal obligations
- legitimate interest (service improvement and communication)
4. Data retention
We store personal data only for the necessary period:
- up to 5 years for accounting and legal purposes
- until the end of communication for inquiries
5. Data sharing
TravelCars does not sell personal data. Data may be shared with:
- public authorities when required by law
- service providers related to website functionality (e.g. hosting, traffic analysis)
6. Cookies
Our website uses cookies for:
- proper website functionality
- traffic analysis
We may use third-party services (e.g. Google) that also use cookies.
You can manage or disable cookies through your browser settings.
7. Your rights
You have the right to:
- access your personal data
- request correction or deletion
- restrict processing
- object to processing
- file a complaint with the relevant data protection authority
8. Contact
If you have any questions regarding personal data, you can contact us:
Travel Cars EOOD (TravelCars)
Email: office@travelcars.bg
Website: https://travelcars.bg